LAUNDRY. DONE IN HOURS.
NOT DAYS.
Colombo based express laundry with 1-hour, 4-hour & 24-hour services.
Swift Pickup. Expert Care. Seamless Delivery.Just WhatsApp us — Nothing else required.
Transport Terms & Disclaimer
Pickup & Delivery Services – Laundro Central
1. Scope of Transport Service
Laundro Central provides pickup and delivery services as a convenience to customers. Our responsibility during transport is limited to the safe handling and transfer of items between the customer location and our processing facility, subject to the terms outlined below.
2. Service Areas & Eligibility
4-Hour Express Pickup Coverage
- 4-hour express pickup services are available only within Colombo 02, 03, 04, 05, 06, and 07.
- Orders placed outside these zones are not eligible for 4-hour pickup and will be processed under applicable standard or 24-hour services.
1-Hour Express Service
- 1-hour express service is strictly available for on-site visits only.
- Pickup and delivery are not offered under the 1-hour service category.
3. Pickup Cut-Off Times
4-Hour Service Cut-Off
- The pickup cut-off time for 4-hour express service is 3:00 PM.
- Any 4-hour service booking placed after 3:00 PM will be:
- Processed as received the next working day
- Delivered the following morning, subject to operational scheduling
4. Operating Days & Service Continuity
- Laundro Central operates Monday to Saturday.
- Orders placed under 24-hour service on Saturdays will be:
- Processed on the next working day
- Delivered on Monday
We do not operate on Sundays or public holidays unless explicitly announced.
5. Pickup & Delivery Timings
- All pickup and delivery times are estimated time windows, not fixed arrival times.
- Express service timelines begin only after garments are received and logged at our facility, not from the pickup request time.
- Delays caused by traffic, weather, road closures, access restrictions, or force majeure events may affect delivery schedules.
6. Customer Availability & Driver Waiting Policy
- Customers must be ready to hand over or receive items at the agreed time.
- As Laundro Central is an express-focused operation, our drivers will wait a maximum of 10 minutes at any pickup or delivery location.
- If unattended beyond 10 minutes:
- The trip will be marked as attempted
- Pickup or delivery will be rescheduled
- Additional transport charges may apply
7. Access Restrictions & Failed Attempts
If our rider is unable to complete pickup or delivery due to:
- Customer unavailability
- Incorrect address details
- Restricted building access
- Security delays or refusal of entry
the visit will be considered a failed attempt, and rescheduling will be subject to operational availability and additional charges.
8. Handover Responsibility
Items are considered successfully delivered once handed over to:
- The customer
- A family member
- A building security desk or reception (where permitted by the customer)
Laundro Central is not responsible for items after delivery acknowledgment.
9. Packaging & Item Condition During Transport
- Garments are transported using industry-standard protective packaging.
- Minor creasing during transport is normal.
- Laundro Central is not liable for issues arising from:
- Pre-existing damage or fabric weakness
- Items left inside pockets
- Undeclared accessories, ornaments, or detachable parts
10. High-Value & Restricted Items
- High-value garments (designer wear, bridal wear, luxury items) must be declared at booking.
- Undeclared valuables are transported at the customer's own risk.
- Cash, jewelry, documents, or personal valuables must not be placed in laundry bags. Laundro Central accepts no liability for such items.
11. Express Service Disclaimer
- Express services are prioritized but remain subject to operational feasibility.
- In rare cases where express timelines cannot be met due to transport or operational constraints, customers will be informed promptly.
- Transport delays alone do not constitute grounds for refunds unless approved by management.
12. Transport Charges & Invoice Threshold
Invoices below LKR 1,500 are subject to a transport charge, calculated based on the pickup and delivery location. Transport charges, where applicable, will be communicated in advance or reflected on the final invoice. Invoices meeting or exceeding the minimum threshold may qualify for complimentary transport, subject to service category and location.
13. Acceptance of Terms
By booking a pickup, delivery, or on-site service with Laundro Central, customers acknowledge and agree to all transport terms and guidelines stated above.
Colombo based express laundry with
1-hour, 4-hour & 24-hour services.
Swift Pickup. Expert Care. Seamless Delivery.
Just WhatsApp us — Nothing else required.
Transport Terms & Disclaimer
Pickup & Delivery Services – Laundro Central
1. Scope of Transport Service
Laundro Central provides pickup and delivery services as a convenience to customers. Our responsibility during transport is limited to the safe handling and transfer of items between the customer location and our processing facility, subject to the terms outlined below.
2. Service Areas & Eligibility
4-Hour Express Pickup Coverage
- 4-hour express pickup services are available only within Colombo 02, 03, 04, 05, 06, and 07.
- Orders placed outside these zones are not eligible for 4-hour pickup and will be processed under applicable standard or 24-hour services.
1-Hour Express Service
- 1-hour express service is strictly available for on-site visits only.
- Pickup and delivery are not offered under the 1-hour service category.
3. Pickup Cut-Off Times
4-Hour Service Cut-Off
- The pickup cut-off time for 4-hour express service is 3:00 PM.
- Any 4-hour service booking placed after 3:00 PM will be:
- Processed as received the next working day
- Delivered the following morning, subject to operational scheduling
4. Operating Days & Service Continuity
- Laundro Central operates Monday to Saturday.
- Orders placed under 24-hour service on Saturdays will be:
- Processed on the next working day
- Delivered on Monday
We do not operate on Sundays or public holidays unless explicitly announced.
5. Pickup & Delivery Timings
- All pickup and delivery times are estimated time windows, not fixed arrival times.
- Express service timelines begin only after garments are received and logged at our facility, not from the pickup request time.
- Delays caused by traffic, weather, road closures, access restrictions, or force majeure events may affect delivery schedules.
6. Customer Availability & Driver Waiting Policy
- Customers must be ready to hand over or receive items at the agreed time.
- As Laundro Central is an express-focused operation, our drivers will wait a maximum of 10 minutes at any pickup or delivery location.
- If unattended beyond 10 minutes:
- The trip will be marked as attempted
- Pickup or delivery will be rescheduled
- Additional transport charges may apply
7. Access Restrictions & Failed Attempts
If our rider is unable to complete pickup or delivery due to:
- Customer unavailability
- Incorrect address details
- Restricted building access
- Security delays or refusal of entry
the visit will be considered a failed attempt, and rescheduling will be subject to operational availability and additional charges.
8. Handover Responsibility
Items are considered successfully delivered once handed over to:
- The customer
- A family member
- A building security desk or reception (where permitted by the customer)
Laundro Central is not responsible for items after delivery acknowledgment.
9. Packaging & Item Condition During Transport
- Garments are transported using industry-standard protective packaging.
- Minor creasing during transport is normal.
- Laundro Central is not liable for issues arising from:
- Pre-existing damage or fabric weakness
- Items left inside pockets
- Undeclared accessories, ornaments, or detachable parts
10. High-Value & Restricted Items
- High-value garments (designer wear, bridal wear, luxury items) must be declared at booking.
- Undeclared valuables are transported at the customer's own risk.
- Cash, jewelry, documents, or personal valuables must not be placed in laundry bags. Laundro Central accepts no liability for such items.
11. Express Service Disclaimer
- Express services are prioritized but remain subject to operational feasibility.
- In rare cases where express timelines cannot be met due to transport or operational constraints, customers will be informed promptly.
- Transport delays alone do not constitute grounds for refunds unless approved by management.
12. Transport Charges & Invoice Threshold
Invoices below LKR 1,500 are subject to a transport charge, calculated based on the pickup and delivery location. Transport charges, where applicable, will be communicated in advance or reflected on the final invoice. Invoices meeting or exceeding the minimum threshold may qualify for complimentary transport, subject to service category and location.
13. Acceptance of Terms
By booking a pickup, delivery, or on-site service with Laundro Central, customers acknowledge and agree to all transport terms and guidelines stated above.
ABOUT COMPANY
Laundro Central is redefining what laundry can be. In just 2 years, we’ve set the benchmark for express laundry with unmatched speed, care, and seamless communication. From pickup to delivery, we ensure every garment is treated with precision and attention.
– Experience a Laundry Revolution
– Fast, Reliable Express Laundry & Dry Cleaning
– Seamless Pickup & Delivery
– Advanced, Fabric-Safe Cleaning
– Customer-Focused, Hassle-Free Service
ABOUT XSTAR
Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation on the runway heading towards a streamlined cloud.
Services
Expert cleaning for clothes, shoes, carpets, and delicate fabrics.
WHAT WE OFFER
Product Design
UI/UX Design
Branding Design
Laundro Wallet
Laundro Wallet is a smart, prepaid, cashless solution that revolutionizes the way laundry is done. Designed for maximum convenience, it offers contactless laundry pickup and delivery, allowing users to enjoy a seamless, hygienic experience without handling cash or visiting the store. With prepaid laundry packages, customers can plan ahead, save more, and enjoy exclusive discounts on every order. Laundro Wallet simplifies payments, reduces hassle, and transforms everyday laundry into an effortless, modern experience from pickup to delivery.
Wallet Process
Purchase a package, receive instant credits, and pay automatically for every wash with exclusive discounts.
Book & Top-Up
Start your hassle-free laundry journey by topping up your Laundro Wallet. Choose your package, and enjoy contactless pickup and delivery – the first step to convenience at your doorstep!
We Collect
With Laundro Wallet, convenience is elevated. There's no need to wait for a driver—simply leave your laundry at the security desk or lobby, and our trusted riders will collect it seamlessly. Enjoy a truly effortless experience designed to fit perfectly into your lifestyle.
We Clean
Your clothes are transported to our facility where they undergo expert sorting and inspection. We use premium, eco-friendly detergents and state-of-the-art washing technology to treat stains and clean fabrics gently. Whether it is a delicate silk saree or daily wear, our team ensures every item receives the specific care it needs to look its best.
We Deliver
Enjoy complete peace of mind with seamless delivery that requires no coordination on your part. There's no need to wait for a driver or handle payments at your doorstep—your laundry is returned smoothly while all transactions are taken care of through Laundro Wallet. With exclusive wallet discounts and a truly contactless experience, convenience and savings come together effortlessly.
Testimonials
See why Dehiwala residents trust our speed and quality service.
Frequently Asked Questions
Simple answers about booking, pricing, and our delivery process.
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Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.
Nullam faucibus eleifend mi eu varius. Integer vel tincidunt massa, quis semper odio. Mauris et mollis quam. Nullam fringilla erat id ante commodo sodales. In maximus ultrices euismod. Vivamus porta justo ex.







